Customer support
We are here to help you at any time. Choose any of the following methods to contact us.
Contact information
Working hours
Monday to Friday 9:00 AM - 6:00 PM (UTC+8)
Supported languages
Chinese, English
Frequently Asked Questions
How to get started with AI Music Lab?
After registering an account, you can immediately start using our music generation feature. We offer a free trial credit for you to experience our service.
What should I do if I encounter technical problems?
You can contact our technical support team via email, and we will respond to your inquiry within 24 hours.
How to apply for a refund?
Refund Application PageSubmit a refund request, or check ourRefund Policyfor detailed information.Please note that refund requests must be made within 3 days of purchase.