Refund Policy Explanation
At AI Music Lab, we are dedicated to providing the best experience for our users. We understand that situations may change, and you may need to request a refund. Please read our refund policy carefully before making a purchase.
Refund policy
- Time limit: Refund requests must be made within 3 days of purchase. After this period, we will not be able to process any refund requests.
- Credit limit usage: If you have used more than 50 credit limits, you will not be eligible for a refund, regardless of the purchase time.
How to apply for a refund
- Contact us: Please reach out to our support team at [email protected].
- Provide detailed information: Please include your account information, order number, purchase date, and the reason for the refund request.
- Submit on time: Make sure to submit your application within 3 days after purchase.
Refund processing
Upon receiving your refund request, we will review it and notify you of the result as soon as possible. If approved, the refund will be returned to your original payment method.
Policy change
We reserve the right to update the refund policy at any time. Any changes will be reflected on this page, and we recommend that you check regularly.